Rooms are paid in advance, at the same time as the reservation is made.
We accept the following credit- debit cards: Master Card, Visa and American Express.
Your card will be charged when you make your reservation. (Your reservation is not valid unless your payment has been accepted.)
All rates include Breakfast and VAT.
All rooms are non-smoking, as are all public areas at Hotel von Kraemer.
Change of reservations may only be done by e-mail firstname.lastname@example.org or phone (+46) 018-495 99 00.
Please note, if you change arrival- or departure date, the room rate may vary from your original booking.
Once you are staying at the hotel you may of course prolong your stay. However we cannot guarantee availability.
Your reservation may be cancelled until the day prior to the arrival day at 12:00 (noon) local time. In case of a late cancellation we will keep the cost of the first night. To cancel your reservation, please send an e-mail to email@example.com or phone (+46) 018-495 99 00.
The hotel guarantees refund to the same SEK amount charged however the hotel does not accept responsibility for variations in exchange rate to the clients currency.
Check-in & Check-out
Your room is available for check-in from 15:00 (3:00 pm). The latest time for check-out is at 12:00 (noon). The reception is open around the clock. All rooms and interior areas are non-smoking.
Privacy and Security
Hotel von Kraemer takes privacy very seriously. We collect no personal information that is not relevant and necessary in order to deliver our services to our customers. You give us the right to use , store and process the relevant information using the Hotel von Kraemer's website. Personal Information provided may be shared with third parties for Hotel von Kraemer sees it as necessary to administer , operate and maintain the site.
We reserve the right to send the relevant information to you via e -mail. This may be confirmation of your booking or newsletter. You can unsubscribe from our newsletter in the newsletter.
Hotel von Kraemer does not store credit card numbers or other sensitive payment information. Payment Solutions at Hotel von Kraemer's web page supplied by DIBS handle card data meet the requirements of PCI DSS. Hotel von Kraemer continuously strives to achieve the highest security possible for users , but we can not guarantee the security relating to the information you provide when you are connected to the Internet